Privacy Policy

Mona's Exclusives ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This policy explains how we collect, use, and protect the data you share with us.

​

1. Information We Collect
We collect information primarily to provide our event planning, catering, and concierge services. This information generally falls into two categories:

​

• Information You Provide Directly:

​

Contact Data: Names, phone numbers, email addresses, and postal addresses (collected via contact forms, service agreements, and direct communication).

​

Financial Data: Billing addresses and payment information (processed securely through third-party vendors like [Name Payment Processor]). We do not store full credit card details on our servers.

​

Event-Specific Data: Details necessary to execute your event, such as guest lists, dietary restrictions, event dates, themes, personal preferences, and family information.

​

• Information Collected Automatically (Website Use):

​

Usage Data: Information about how you use our website, including IP address, browser type, operating system, referring pages, time spent on pages, and clicks.

​

Tracking Technologies: We use cookies and similar technologies (e.g., [Google Analytics or other platform]) to analyze trends, administer the website, track user movements, and gather demographic information.

​

2. How We Use Your Information
We use your personal data for the following legitimate business purposes:

​

• Service Fulfillment: To plan, host, and execute your contracted events and concierge requests.

• Communication: To respond to inquiries, provide quotes, send service updates, and manage the client relationship.

• Marketing (with consent): To send promotional materials, newsletters, and updates about our exclusive services or events, from which you can opt-out at any time.

• Website Improvement: To monitor and analyze usage to improve our website's functionality and user experience.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

​

3. How We Share Your Information
We do not sell your personal information. We only share it under the following circumstances:

​

• With Approved Vendors: To fulfill your contract, we share necessary data (e.g., guest counts, dietary needs) with trusted, pre-vetted third-party vendors (caterers, florists, rental companies) who are integral to your event.

​

• For Legal Reasons: If required by law, subpoena, or legal process, or to protect our rights or the safety of others.

​

• Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

​

4. Data Security
We implement reasonable physical, electronic, and managerial safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

​

5. Your Rights
Depending on your jurisdiction, you may have the right to:

​

• Access the personal data we hold about you.

• Correct inaccurate or incomplete data.

• Request Deletion of your personal data (the "right to be forgotten").

• Object to the processing of your data for marketing purposes.

​

To exercise any of these rights, please contact us using the information below.

​

6. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.